LEGAL NOTICE AND GENERAL CONDITIONS OF USE

Last updated: 27/06/2026

Official Website: www.ayjoya.com

SECTION I: GENERAL INFORMATION

In compliance with the information obligations set forth in Law 34/2002 on Services

of the Information Society and Electronic Commerce (LSSI-CE), the official contact

details for AY Joya are provided below:

• Website Trademark: AY Joya

• Official Website: www.ayjoya.com

• Commercial Correspondence Address: AY Joya, Carrer de Floridablanca 68,

Local 9F, 08015 Barcelona, Spain

• Customer Service WhatsApp: +34 611 819 111

• Contact Email: info@ayjoya.com

SECTION II: OBJECT AND CONDITIONS OF USE OF THE WEBSITE

The purpose of these General Conditions of Use is to regulate the access, navigation,

and use of the official online artisan jewelry store available through the domain

ayjoya.com.

The Website comprises all contents, designs, images, texts, features, services, and

technical elements necessary for its operation.

1. User Acceptance: Accessing, browsing, or using any of the interactive services

on this Website confers the status of User. From the moment browsing begins,

all conditions established in this Legal Notice, as well as its subsequent

technical updates, are expressly accepted.

2. Modifications to the Platform: AY Joya reserves the exclusive right to modify,

temporarily or permanently, and without prior notice, the presentation,

structure, product catalogue, or rates of the Website, without assuming liability

for technical access failures derived from such maintenance tasks.

3. Nature of Access: Access to the Website is generally free of charge. Internet

connection costs are the sole responsibility of the User and depend on their

telecommunications provider. The costs of the internet connection to access the

web platform depend exclusively on the telecommunications provider

contracted by the buyer.

SECTION III: LEGAL OWNERSHIP AND REGULATORY COMPLIANCE

In compliance with Law 34/2002 on Services of the Information Society and Electronic

Commerce (LSSI-CE), notice is hereby given that the legal ownership and

representation of the commercial trademark AY Joya belong to Yuliya Sidorenko

Sidorenko, holder of NIF: 43213475V.

Any notification of a strictly legal or administrative nature linked to this

representation must be sent electronically to the official email specified in Section I of

this document.

The resolution of online commercial disputes will be managed in accordance with

Article 14.1 of Regulation (EU) 524/2013 of the European Commission through its

official channel: European Commission Online Dispute Resolution (ODR) Platform.

SECTION IV: RESPONSIBILITIES AND EXCLUSION OF WARRANTIES

AY Joya makes its best efforts to ensure the security of the digital environment, but

given the limitations of internet infrastructure, the following safeguard clauses are

established:

1. Continuity of Service: AY Joya does not guarantee the uninterrupted

availability of the Website, nor the total absence of technical errors or

interruptions beyond its reasonable control. AY Joya is not responsible for

network outages beyond its control, server power cuts, failures in banking

gateways, or operational incidents of third parties.

2. Computer Security: AY Joya assumes no responsibility for possible losses,

damage to users’ computer systems, or prejudice that users’ equipment

(hardware or software) may suffer as a result of the accidental introduction of

viruses, malware, or other computer incidents beyond the reasonable control

of AY Joya.

3. Improper Use of Content: AY Joya declines any responsibility derived from

erroneous interpretations or manipulations carried out by users regarding the

published content.

SECTION V: INTELLECTUAL AND INDUSTRIAL PROPERTY

All content, design, corporate image, and structure of this Website are fully protected

by national and international legislation on intellectual and industrial property.

1. Ownership of Designs: AY Joya is the exclusive owner of all intellectual

property rights of the Website. This includes, but is not limited to: the technical

designs of the jewelry, catalogue photographs, workshop videos, sound files,

colour combinations, brand logos, descriptive texts, and computer

programming codes necessary for online sales.

2. Prohibition of Reproduction: It is expressly prohibited to copy, reproduce,

distribute, or otherwise exploit, transform, or publicly communicate any

content from this Website without the prior written authorization of AY Joya.

AY Joya may exercise any legal actions that may correspond for the protection

of its intellectual and industrial property rights before the ordinary courts.

SECTION VI: EXTERNAL LINKS POLICY

In the event that the Website includes or may include direct technical links to third-

party pages (such as social media buttons, independent payment gateways, or

external messaging platforms), the following monitoring limits will apply:

1. Absence of Technical Control: The insertion of these links has the sole

purpose of facilitating navigation and the logistical steps of the buyer. AY Joya

does not review, edit, sponsor, or assume any responsibility for the accuracy,

quality, computer security, or legality of the services provided by such third

parties on their own linked domains.

2. Use of the AY Joya Brand and Content: No third-party external website

linking to ayjoya.com is authorized to use the logo, trademark, or photographic

material of AY Joya in a decontextualized manner or without express corporate

consent.

SECTION VII: APPLICABLE LEGISLATION AND JURISDICTION

1. Regulatory Framework: This Legal Notice shall be governed by and construed

in accordance with Spanish legislation.

2. Competent Jurisdiction: Any controversy derived from the access or use of

the Website shall be submitted to the competent courts and tribunals in

accordance with Spanish consumer regulations.